Services

We are happy to offer the following services.

All services are performed by "Castlamp LLC", creators of Zenbership. When you click on "Purchase" you will be redirected to the Castlamp website to complete your order.


Installation - $49.50 (Purchase)

Usual turn around time: 1-2 business days.

  • File upload.
  • Database creation.
  • Cron job creation.
  • Quality control checks.

Program Update - $34.50 (Purchase)

Usual turn around time: 1-2 business days.

  • Update from any version of Zenbership (after v107) to the latest version.

Implementation (Level 1) - $149.00 (Purchase)

Usual turn around time: 1-5 business days.

  • Everything listing under "Installation"
  • Extension Installation: Integration of any plugin available within the "Plugin Store".
  • Template Branding: white labeling to match your company's branding and website design (see FAQ below for more information).

Implementation (Level 2) - $249.00 (Purchase)

Usual turn around time: 3-10 business days.

  • Everything listing under "Implementation (Level 1)"
  • Custom field creation.
  • Member import (up to 10,000 records).

FAQ

What is Not Included in an Implementation?

  • Telephone support, screen sharing support, or personalized training.
  • Any work that requires coding: an implementation means that our technicians customize the program to fit your organization's membership model within the bounds of the standard Zenbership feature-set. Any work beyond that is considering custom programming.
  • Extensive web design work: when we brand the Zenbership templates, we will not design a full website for you. We take the basic layout of your website and apply it to the preset Zenbership templates. Anything beyond this is considered custom web design work and requires a special quote. You can see examples of what a template branding looks like below.
  • Installation and implementation of the software on non-tranditional hosting platforms, such as PaaS services.

Can you provide examples of what "Template Branding" means?

Here is a small sample of clients who have used our implementation services. In the following examples, different business models were adapted to the Zenbership feature-set. You'll notice that in all cases, the Zenbership templates were transformed to "take on" the company's existing branding while still using the standard Zenbership template layouts. This makes the transition from your website to your membership website appear seamless to your users. But in no case did an implementation mean that custom web design work was completed. We only take an existing website's layout and apply it to the Zenbership templates!

Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates Example of Branded Zenbership Templates